Global Semiconductor Manufacturer Needed a Spiff Management Solution Developed and Launched in Only Two Weeks.
The Challenge
A leader in semiconductor design and manufacturing needed an online spiff management program for a single division that was scalable to include the entire company. They required a custom animated element to maintain branding standards. They also needed expanded registration capabilities and didn’t have the people-power to handle initial set-up. What’s more, they needed a solution delivered in two weeks.
The MTCPerformance Solution
Our SpiffCENTRAL™ Channel Manager solution gave them the ability to manage the single division’s incentive programs online and to easily add other divisions in the future. Our development team got to work immediately, creating a custom site design that integrated the client’s signature animation. They also modified the SpiffCENTRAL registration solution to meet their special requirements.
An MTCPerformance project manager stepped in to help the client fill the gap in program set-up. She worked with them to gather all necessary content and did all the uploads and data-entry. At the same time, she ensured that the project stayed on the fast track.
The Results
Within two weeks of selecting MTCPerformance the client had a SpiffCENTRAL Channel manager site up and running. One week later the registrations started rolling in and within 45 days, 65% of their targeted audience had signed up to participate in their spiff programs. The pilot program was so successful that within two months of launch, new divisions were lining up to migrate their channel incentive programs to the SpiffCENTRAL Channel Manager platform.
Data Solutions Provider Taps MTCPerformance Incentive Program Management Experts to Round Out Their Channel Sales Team
The Challenge
One of the world’s largest global suppliers of data protection solutions was looking for a better, faster way to deliver spiff rewards to their channel sales partners. They didn’t want to process claims internally and required the ability to approve payments in real-time. They also wanted to make sure that their current spiff program participants were excited about the new site and the new experience it provided. Their goal was to generate significant new registration activity in the first live quarter as well as subsequent selling periods.
The MTCPerformance Solution
Working closely with the client, we implemented our SpiffCENTRAL™ Channel Manager solution with minor customizations to meet their unique needs. Our customer service team handled all claims processing while our development team added a custom function that allowed the client to view claims in real time, precisely the way they wanted to see them. This gave them the ability to quickly approve funding, making their program much more attractive than those of their slower paying competitors.
Going beyond the logistics of deploying the SpiffCENTRAL Channel Manager online environment, MTCPerformance incentive solutions experts conducted training webinars for key channel partners to generate awareness of the new functionality of the client’s spiff website.
The Results
The client’s websites with customizations, was up and running in only three weeks. Thanks in part to the MTCPerformance sponsored webinars, the channel sales force is engaged and the client is on track to meet their enrollment goals. |